Privacy Policy

We may collect information you provide directly, including:

• Name
• Email address
• Account information
• Profile information
• Membership status
• Saved workouts
• Workout completion history
• Program enrollment and progress
• Communications you send to us

Payments are processed through Stripe or another authorized payment processor.

Elevar Method does not directly store your complete credit or debit card number.

Our payment provider may process:

• Payment card information
• Billing details
• Transaction information
• Subscription status
• Payment history

We may collect information about how you use Elevar Method, including:

• Pages viewed
• Workouts opened
• Workouts completed
• Programs joined
• Favorites
• Playback activity
• Device and browser information
• IP address
• General location derived from IP address
• Referring pages
• Application errors and performance information

We may use your information to:

• Create and manage your account
• Provide membership access
• Process subscriptions
• Deliver workouts and programs
• Save preferences and progress
• Improve Elevar Method
• Maintain security
• Prevent fraud and abuse
• Provide support
• Communicate important account or service information
• Send marketing communications when permitted by law
• Analyze platform usage
• Comply with legal obligations

We use third-party service providers to operate Elevar Method.

These may include providers for:

• Authentication and database services
• Cloud storage
• Video hosting and streaming
• Payment processing
• Website hosting
• Analytics
• Email delivery

These providers process information according to their own privacy practices and applicable agreements with Elevar Method.

Current service providers may include:

• Supabase
• Stripe
• Mux
• Lovable or related hosting infrastructure

The providers used by Elevar Method may change over time.

Elevar Method may use cookies, local storage, and similar technologies to:

• Keep you logged in
• Remember preferences
• Maintain security
• Measure platform performance
• Understand how the service is used

If analytics or advertising technologies are introduced in the future, this Privacy Policy and any required cookie controls should be updated accordingly.

We do not sell your personal information.

We may share information with:

• Service providers that help operate Elevar Method
• Professional advisers
• Government authorities when legally required
• A buyer or successor in connection with a merger, acquisition, financing, reorganization, or sale of assets

We may also share information when necessary to protect Elevar Method, our users, or others from fraud, abuse, security threats, or unlawful activity.

We retain personal information for as long as reasonably necessary to:

• Provide the service
• Maintain business and transaction records
• Comply with legal requirements
• Resolve disputes
• Enforce agreements
• Maintain security

Retention periods may vary depending on the type of information.

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

No online service or storage system can guarantee absolute security.

Depending on your location and applicable law, you may have rights related to your personal information, including the right to:

• Request access
• Request correction
• Request deletion
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To make a privacy request, contact hello@elevarmethod.com.

We may need to verify your identity before completing certain requests.

You may unsubscribe from promotional emails by using the unsubscribe link included in the email.

Account, billing, security, and transactional messages may still be sent when necessary to provide the service.

Elevar Method is not intended for children under 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to Elevar Method, contact us so we can review and delete it where appropriate.

Your information may be processed in the United States or other countries where our service providers operate.

Privacy laws may differ from those in your country of residence.

We may update this Privacy Policy from time to time.

The updated version will be posted with a revised "Last updated" date.

Questions or privacy requests may be sent to hello@elevarmethod.com.

Elevar Method is operated by Joylua LLC.